Privacy Policy

1. Introduction

SoleMove Oy ("SoleMove," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobility management platform and visit our website.

We process personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Finnish data protection laws.

2. Data Controller

3. Information We Collect

4. How We Use Your Information

• Provide and maintain our services
• Process mobility applications and agreements
• Communicate with you about our services
• Respond to inquiries and provide support
• Send relevant updates and marketing (with consent)
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

5. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contract: Processing necessary to perform our services
• Legitimate Interest: Business operations, security, and service improvement
• Consent: Marketing communications and optional features
• Legal Obligation: Compliance with applicable laws

6. Data Sharing and Transfers

We may share your information with:

• Partner institutions through the EWP network (for mobility data)
• Service providers who assist in our operations
• Legal authorities when required by law

We do not sell your personal data to third parties.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Mobility records are typically retained for the duration of the institutional agreement plus 7 years for compliance purposes.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, contact us at info@solemove.fi.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

10. Cookies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Essential cookies are required for basic platform functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi) if you believe your rights have been violated.